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ruthg84
Known Participant
April 15, 2017
Question

Hot Spots Failure Messages

  • April 15, 2017
  • 2 replies
  • 303 views

Hi,

I have a number of Hotspot knowledge check questions which each have three failure messages. However, some of them will only repeatedly show the first failure message. Any idea why? I definitely have three failure messages on the slide:

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2 replies

ruthg84
ruthg84Author
Known Participant
April 16, 2017

Some of the HotSpot questions work fine, and some have this odd behaviour where only the third caption pops up.

Lilybiri
Legend
April 15, 2017

The tags show that you use CP9, which exact version number please? The latest update was to 9.0.2.437.

I have to double-check, because I never use the default Hotspot question myself but create them with shape buttons. There are several reasons but the main reason is lack of control and no partial scoring.

ruthg84
ruthg84Author
Known Participant
April 15, 2017

Actually, I forgot, I am now on Captivate 10, version 10.0.0.192

Lilybiri
Legend
April 15, 2017

Installed that version as a trial version just now.

I created a hotspot question, but with 3 attempts, and the Failure captions (3) worked perfectly.

Since you choose Infinite attempts, I changed to that number, and it worked fine as well, until the 4th attempt. At that moment no caption popped up. I will try to verify now in CP9 if this is a changed behavior and be back (after lunch).