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Hotspots Changing Color After Publish

New Here ,
Feb 16, 2024 Feb 16, 2024

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I'm using the All New Adobe Captivate. My hotspots are gold in the project and in the preview, but when I publish the project, the hotspots are black. How do I fix this?

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Adobe Employee ,
Nov 07, 2024 Nov 07, 2024

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Hi @Bizzum 

Which version of CP 12 are you on? If it's an older version, 12/12.1/12.2/12.3, please update to the latest version 12.4.

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New Here ,
Nov 08, 2024 Nov 08, 2024

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Hi Saurav,

I have been using the latest Captivate. 

Have a look at my screen shot.

Also have a look at my Preview and then Publish screen shots.

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Community Expert ,
Nov 08, 2024 Nov 08, 2024

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I think your issue occurs when you are NOT viewing the HTML5 output from within a webserver environment.

 

When you Preview, you will be viewing the HTML output from within a temporary localhost webserver environment that Captivate creates just for the Preview.   If you look carefully at the start of the address bar in the web browser you will see the word 'localhost'.  That tells you this is a web server.

 

However, if you Publish the project and then launch the content by double-clicking the index.html file you will not be viewing the content via a webserver environment.  Look at the start of the browser address bar and it will probably say 'file'.

 

Bottom line is for everything in HTML5 output to work properly your content needs to be playing from a web server. 

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