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Known Participant
April 9, 2018
Question

How do I install the NeoSpeech voices?

  • April 9, 2018
  • 2 replies
  • 6567 views

When I try to add Text-to-Speech to a slide, I'm being told that "You have not installed NeoSpeech voices". Okay. There's a link on that message that says "Click here to download." So I did. Fine. That put a file called Cpativate_10_Voices_x64_160.zip in my Download folder. That archive extracted into four folders: deploy, packages, payloads and resources. There's no installer program or anything that indicates where all this stuff is supposed to go. Plus, I don't see anything in those folders that look like voice files with individual's names associated with them.

Anyone have advice on how to install and make this mess work?

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2 replies

David Burnham HBA
Inspiring
April 9, 2018

You are missing the set-up.exe file in the extracted files. Try extracting again to see if you get the set-up.exe. Just for clarity there is no folder called voices. The voices are installed in the application and will appear in the speech management window in Captivate when you click on the text-to-speech sound icon in the notes panel.

Lilybiri
Legend
April 9, 2018

Sorry to sound again like a perfectionist (some users look for the voices in the Captivate folder), but the Voices will be installed in a separate folder, nu under the intallation folder of Captivate but directly under the root of Program Files in a Win OS.

C:\Program Files\Adobe Captivate Voices 2017 x64

Captivate itself is installed in this path:

C:\Program Files\Adobe\Adobe Captivate 2017 x64

You need of course Administrator rights to install the NeoSpeech voices.

Please be careful posting your personal credentials. This is a public forum. I took them out twice

RodWard
Community Expert
Community Expert
April 9, 2018

That's really odd.  There's normally ALWAYS an EXE file at the root level that allows you to kick off the installation.  Are you sure your Windows system settings allow you to see all files and file endings?

JShannonAuthor
Known Participant
April 9, 2018

Okay. Some progress...I guess. Re-downloaded the .zip file and, this time, I did get the set-up.exe file. However, trying to run it gave me this:

Clicking the "Get Adobe Support Advisor" link takes me to the Adobe Help Center, where I started. Any ideas how I get past this?

Thanks,

David Burnham HBA
Inspiring
April 9, 2018

What version of Captivate do you have - 32 bit or 64 bit - If you have the 32 bit version download the 32 bit voices.