How do I install the NeoSpeech voices?

Forum|Forum|7 years ago
April 9, 2018
2 replies
6563 views

When I try to add Text-to-Speech to a slide, I'm being told that "You have not installed NeoSpeech voices". Okay. There's a link on that message that says "Click here to download." So I did. Fine. That put a file called Cpativate_10_Voices_x64_160.zip in my Download folder. That archive extracted into four folders: deploy, packages, payloads and resources. There's no installer program or anything that indicates where all this stuff is supposed to go. Plus, I don't see anything in those folders that look like voice files with individual's names associated with them.

Anyone have advice on how to install and make this mess work?

This topic has been closed for replies.

David Burnham HBA

Inspiring

You are missing the set-up.exe file in the extracted files. Try extracting again to see if you get the set-up.exe. Just for clarity there is no folder called voices. The voices are installed in the application and will appear in the speech management window in Captivate when you click on the text-to-speech sound icon in the notes panel.

J

JShannonAuthor

Known Participant

Thanks, David. I’ll try trashing this download and starting over. The consensus seems to be that there should be an .exe file included in the download. Don’t know why there wasn’t.

Appreciate your response.

John

David Burnham HBA

Inspiring

Hey Dave. Tried renaming the OOBE folder and downloading the Voices package again. Ran the Set-up.exe and got the same error. I also got an additional error about "Bootstrapper Application has stopped working". Not sure what that's about.

Guess all that's left is to try the uninstall/reinstall. If that fails, I don't know. Dead end?

Still unsuccessful??? ---- then this is one for Adobe Support - you can try that as a last course of action -- but heads up, that can also be seen as going into the "Abyss" - that's why folks try and help on this forum - hopefully another user has a solution for you.

RodWard

Community Expert

That's really odd. There's normally ALWAYS an EXE file at the root level that allows you to kick off the installation. Are you sure your Windows system settings allow you to see all files and file endings?

J

JShannonAuthor

Known Participant

Hello Rod,

Thanks for your reply. I can see all file extensions. For example, a few of the folders have files named setup.xml or install.sig, but nothing like an executable. The payloads folder has a subfolder named CaptivateVoices64Content which contains 469 files with names like “_1_1a942a0ef07eca39f1edb9c77ce8a6b4”. Pretty sure those aren’t voice files.

Thanks,

John

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