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Participant
September 26, 2015
Question

How much will i have to pay if cancel my adobe captivate account one year. I am 4 months into it?

  • September 26, 2015
  • 1 reply
  • 1177 views

How much will i have to pay  if cancel my adobe captivate account one year. I am 4 months into it?

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    1 reply

    Adobe Employee
    September 27, 2015

    Hi,

    Welcome to Adobe Forums.

    In order to cancel the Captivate subscription before completing the yearly term there will be an early termination fee of 50% of your remaining month.

    In case of any further clarification please do reply.

    Thanks and Regards
    Vikas Mahajan

    Known Participant
    June 9, 2022

    Adobe just tried to charge me a termination fee.  I am pretty sure this is agaist the law as I was unaware that I was signing up for a year - eg - Monthly subscription fee.  This is another reason not to use Captivate. 

    Paul Wilson CTDP
    Community Expert
    Community Expert
    June 9, 2022

     

    Good luck trying to claim you were not given the opportunity to become aware of the annual commitment. 

    Paul Wilson, CTDP