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willh14504127
Participant
September 26, 2015
Question

How much will i have to pay if cancel my adobe captivate account one year. I am 4 months into it?

  • September 26, 2015
  • 1 reply
  • 1177 views

How much will i have to pay  if cancel my adobe captivate account one year. I am 4 months into it?

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    1 reply

    V
    Adobe Employee
    VikasMahajan
    Adobe Employee
    September 27, 2015

    Hi,

    Welcome to Adobe Forums.

    In order to cancel the Captivate subscription before completing the yearly term there will be an early termination fee of 50% of your remaining month.

    In case of any further clarification please do reply.

    Thanks and Regards
    Vikas Mahajan

    R
    rstallsmith
    Participating Frequently
    October 25, 2015

    Is it possible to subscribe for one month?
    Forcing a full year when I only need it for a month seems a little weird.
    Just sayin', why tell us how much it is per month when you're going to charge for a full year?

      V
      Adobe Employee
      VikasMahajan
      Adobe Employee
      October 26, 2015

      Captivate subscription is only available for the yearly plan where you pay $29.99 on a monthly basis.

      If you enroll in for the subscription and use it only for a month or two then there will be an early termination fee on cancelling it before the term gets over.

      You can also use the product as a trial for 30 days.

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