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pwkey
Known Participant
September 13, 2015
Question

How to get Youtube video widget to play video in Captivate 9?

  • September 13, 2015
  • 1 reply
  • 1776 views

I have configured a YouTube widget to play content in my project. However, when I put the URL for the video in the widget and 'Test' it, the browser gives a '404 not found' error and the URL in the browser bar is something different to the URL I require (it is http://www.youtube.com/v/ttps://yout). It appears to prepend th URL with www.youtube.com/...  but also the remianing address is different to what I have requested.

My video is an unlisted video at Session 01 Purlin Design Man Journey - YouTube

Can anybody let me know what I am doing wrong?? It seems like it should be so straightforward!!

    This topic has been closed for replies.

    1 reply

    mohanadas
    Adobe Employee
    mohanadas
    Adobe Employee
    September 14, 2015

    Hi,

    May I know which browser you are using? Also can you check in your video settings if you have disabled access to your video from other sites? Please share the URL which you use in the URL field

    Thanks,

    Mohana

    P
    pwkeyAuthor
    Known Participant
    September 14, 2015

    Hi Mohana,

    I am using IE11. However, to me it seems like a fault in the Captivate Youtube widget, as the wrong URL appears to be provided to the browser.

    If I open the video by using the URL dirctly in IE11 it works fine....

    I have not specifically disabled access to the video. It does not seem like it is looking up the URL and getting a message that it cannot open. It seems like it cannot find the site to open it.

    Thanks,

    Peter

    P
    pwkeyAuthor
    Known Participant
    September 24, 2015

    Mohana,

    I did what you suggested and deleted the "Interactions_9_0" folder. When I fired up the project, created a new page and added the YouTube widget, I had the same problem. When I hit 'Test Button' it opens up a page that is searching for the incorrect URL as per my previous comments.

    I will send you the project by email. It is only a small test project with the single slide with the YouTube widget on it. After I found I was having problems in my main project, I decided to investigate these using this smaller test project.

    Regards,

    Peter


    Hi Mohana,

    I sent you the test project by email previously, but have not heard anything back from you.

    Can I get some feedback on this problem please?

    Peter

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