Skip to main content
larryb73863131
larryb73863131
Participant
January 6, 2018
Question

I have captivate on a trial subscription, and captivate draft - can't access the draft file

  • January 6, 2018
  • 3 replies
  • 703 views

I have captivate draft on my iPad, created a file, and think I'm uploading it - seems to indicate, but then in Captivate I can't find the file.  Does not seem to be uploaded.  Seems like no other way to access what I created in draft.  Can't send a file.  Also the email function (for reviews) does not seem to work.

Latest update: Now I do get something going to the Creative Cloud account, but it is only a .jpg of the first slide, not the draft file.  I think I'm following the instructions in Captivate Draft (pressing the upload button), but only a .jpg?

    This topic has been closed for replies.

    3 replies

    M
    michaelo52744592
    Participant
    January 15, 2019

    Has this problem been resolved - I don't have the email icon in draft - so i can't send a project for review and am not given the option to open a draft project in captivate although in draft it tells me the project has been exported to the cloud

    M
    Community Manager
    Mayank_MehCommunity Manager
    Community Manager
    January 8, 2018

    Hi,

    Apologies for the inconvenience caused.

    We could see the issue with projects not uploading from Captivate Draft App and we are working on it. I will update this thread as soon as we fix it.

    Regards,

    Mayank

    larryb73863131
    larryb73863131Author
    Participant
    January 9, 2018

    Please let me know how you are doing on this issue.

    I would like to use Captivate Draft.

    Larry

    I removed your personal information from this post

    Lilybiri
    Lilybiri
    Legend
    January 7, 2018

    This is a situation where I cannot double-check, because I have a subscription both to Captivate and to CC (transfer uses the CC libraries). I will try to find someone who is able to help you.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices