I'm losing audio when I publish to Captivate

Forum|Forum|4 years ago
August 25, 2021
1 reply
521 views

HI all. I've just completed a project. Viewed it in HTML 5 preview and all narrativion plays fine. When I "publish" it, most of the audio disappears?

Please help - Thank you!

This topic has been closed for replies.

RodWard

Community Expert

Check your Preference setting to make sure Include Audio is selected.

Are you losing Slide Audio or Object Audio?

S

stevierAuthor

Known Participant

Yes this was cchecked - thank you - I'm losing slide audio - it's super strange as all is present when I view in HTML5 in the browser as a preview?

S

stevierAuthor

Known Participant

If you open the folder where you publish the HTML5 output and look inside the ar folder there do you see audio files listed? (ar stands for audio resources)

If there are audio files present in that folder then the audio is being published out. If they are not there then that would explain your issue with not hearing audio.

They are all there? Hmmmmm

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