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rayvonneb91361810
rayvonneb91361810
Participant
October 12, 2020
Answered

Ideas for laying out a FAQ

  • October 12, 2020
  • 2 replies
  • 404 views

Hi Everyone,

I am working on a CBT for my company's Quality Department.  Based on feedback, we have many common questions that need to be addressed.  The questions are prompted by years of myths.  Have any cool ideas for a layout?  

 

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    Correct answer Paul Wilson CTDP

    Since FAQ slides, glossary slides and Help pages are not always needed for everyone you can make it a hidden part of the navigation by making it available from anywhere within the course. Here is a tutorial I did last year on how to make a secret help slide but the same could work for an FAQ as well: https://youtu.be/ektIILG9ZxA

    2 replies

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    October 13, 2020

    Also a neat way to have lots of questions on a single slide is to use scrolling text. Here is a cool way to add any HTML document as a scrolling web object that could contain all your content on a single slide (not my video): https://youtu.be/ixbXR4HN9Js

    Paul Wilson, CTDP
      rayvonneb91361810
      rayvonneb91361810Author
      Participant
      October 14, 2020

      I followed your instruction and also the video for using scroll boxes.   I used the Captivate accordion on a few of my slides but I had to reduce some of the text.  I will now use the scroll boxes for some of that instead of the accordion.  It just looks better and will be easier on the readers' eyes.  Thanks so much!

      Paul Wilson CTDP
      Community Expert
      Paul Wilson CTDPCommunity Expert
      Community Expert
      October 14, 2020
      You're welcome.
      Paul Wilson, CTDP
      Paul Wilson CTDP
      Community Expert
      Paul Wilson CTDPCommunity ExpertCorrect answer
      Community Expert
      October 13, 2020

      Since FAQ slides, glossary slides and Help pages are not always needed for everyone you can make it a hidden part of the navigation by making it available from anywhere within the course. Here is a tutorial I did last year on how to make a secret help slide but the same could work for an FAQ as well: https://youtu.be/ektIILG9ZxA

      Paul Wilson, CTDP
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