Skip to main content
A
Andy_Nock
Participant
September 21, 2015
Answered

If I purchased a monthly subscription to Captivate, could I transfer it to someone else if I needed to?

  • September 21, 2015
  • 1 reply
  • 277 views

Hi all,


We are interested in purchasing a monthly subscription to Captivate. I understand that there is an annual commitment for this. However, if we purchased a licence and wanted to reassign it (say in 6 months), is this possible?


Thank you,

This topic has been closed for replies.
Correct answer RodWard

The licenses are linked to an Adobe ID and a particular computer.  You can deactivate the license on a given computer so as to install and reactivate on a different one, but changing the Adobe ID that the license is related to seems to be a lot more trouble, requiring getting in contact with Adobe Support.

1 reply

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
September 21, 2015

The licenses are linked to an Adobe ID and a particular computer.  You can deactivate the license on a given computer so as to install and reactivate on a different one, but changing the Adobe ID that the license is related to seems to be a lot more trouble, requiring getting in contact with Adobe Support.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices