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Participant
January 7, 2016
Answered

In Captivate 7, recording in demo mode doesn't capture all screen changes, even if I'm moving very slowly.

  • January 7, 2016
  • 1 reply
  • 353 views

For instance, i'm capturing logging in to an application, clicking on "agree to terms", then moving to home page. Replay of recording displays only logging in and home page, the interim terms page is missed. Any ideas?

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Correct answer RodWard

This is a common issue.  Captivate doesn't necessarily 'hear' all screen events in some apps.  Be alert for this when capturing and use manual key capture when you notice something hasn't been recorded.

1 reply

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
January 8, 2016

This is a common issue.  Captivate doesn't necessarily 'hear' all screen events in some apps.  Be alert for this when capturing and use manual key capture when you notice something hasn't been recorded.

Participant
January 8, 2016

Thank you! I switched to :manual panning" and it did it. Thanks again.

Anna