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donnau43075982
donnau43075982
Known Participant
November 10, 2020
Question

Interactive video option not appearing

  • November 10, 2020
  • 1 reply
  • 266 views

I pulled up Captivate this morning, and the interactive video option in the toolbar is not appearing. It was appearing a few days ago, so I'm not sure what's going on. I have version 9.0.2.437. I checked to make sure all my updates are current. 

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    1 reply

    Lilybiri
    Lilybiri
    Legend
    November 10, 2020

    Did you try to clean the Preferences? Normally any video inserted as slide video can be an interactive video, will have a Bookmarks and Overlay layer in the Timeline. You don't really need that button.

    donnau43075982
    donnau43075982Author
    Known Participant
    November 10, 2020

    I haven't done anything with the preferences. A couple of days ago, this icon was appearing on my toolbar, and now it no longer is. I don't see any options for making it an interactive video without this icon.  

    Lilybiri
    Lilybiri
    Legend
    November 10, 2020

    I cannot check since CP9 is no longer on my system, only have CP2019.

    Cleaning Prefernces is a common workflow to correct a possible corruption of Captivate. Look for the subfolder 'utils' under the installation folder and run the CleanPreferences... file appropariate for your OS while Captivate is closed.

     

    Did you try to insert a video as slide video? Do you not see the Bookmark and Overlay layers which allow you to create an interactive video?

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