Skip to main content
B
brandem69524430
Participating Frequently
April 9, 2019
Question

Interactive video pauses after first overlay

  • April 9, 2019
  • 1 reply
  • 1520 views

I have one local video on a slide, and two overlay slides with a knowledge check question on each. On success of each question I'm running an advanced action to assign a value to a variable and then continuing. On failure, I have "continue" selected as Last Attempt action. When I preview the course, the video plays and shows the first overlay with the first knowledge check question, but regardless of whether I get the question right or wrong, the screen freezes and doesn't continue. Any suggestions what could cause this? I'm using Captivate 2019. Thanks!

Edited to add: sometimes the overlays don't show at all - the video pauses but nothing happens.

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    April 9, 2019

    How did you set up the Success/Failure actions?

    Some more info in:

    4 Tips for Interactive Video - Captivate blog

    B
    brandem69524430Author
    Participating Frequently
    April 10, 2019

    On the quiz tab of knowledge check overlay 1, on success I execute a script which assigns a variable with 1 and then continues.

    On failure Last Attempt I have continue:

    The same thing is done on knowledge check overlay 2, except the success script and variable is named apple1_b.

    On the slide with the video I have an On Exit script which checks to see if the variables assigned in the 2 knowledge checks are 0 (failed) or 1 (passed). If they're both 1 then I set a new variable (appleBadge1) with 1, and if either variables' value is 0, the appleBadge1 variable is set to 0 (I'm thinking now that the "show correct" step won't actually work because this is happening on slide exit, but I don't think this is causing the problem).

    B
    brandem69524430Author
    Participating Frequently
    April 10, 2019

    Master slides have NO timing at all.  For master slides the Timeline has the unique function to show the stacking order of the layers. But you have to show them for a certain duraton to make them visible. Master slides have no Timing Properties neither. You should read my sequence of psots about Timeline.

    This is certainly not the case. You can add a shape button and set it to pause on a master slide, but that pause will not be timed, it will always be at the end of the timeline of each slide, whatever its duration. There is NO way on a master slide to set a pause at 3 seconds.

    This is not the origin of your problems, believe me.... I have explored and trained about the timeline quie a lot.

    If you have a pausing point at 3 seconds on each slide longer than 3 seconds, and you don't see that pausing point on the slide timeline, the only possible cause can be a shape button ​before those slides which is timed for the rest of the project and has a pausing point at 3 seconds. Check the slides before the interactive video slide to see if you have such a shape button.


    Thanks! I do have several items which display for the entire project and I removed or extended the pause on all of them!

    For some reason I cannot preview the project in the browser at all now! I just get the below, even after rebooting.

    Can't seem to catch a break!

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices