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KevinACarter
KevinACarter
Inspiring
September 28, 2015
Question

Just lost Adobe Presenter 11 plug-in from PowerPoint

  • September 28, 2015
  • 2 replies
  • 973 views

Just lost Adobe Presenter 11 plug-in from PowerPoint. What is procedure to re-add the plug-in? Thanks.

This topic has been closed for replies.

2 replies

KevinACarter
KevinACarterAuthor
Inspiring
October 25, 2015

Well, I have wiped my computer and am I going to try an reload Adobe Presenter 11 and see if that works

sidhartha
sidhartha
Participating Frequently
September 28, 2015

HI Kacarter,

Please follow the steps mentioned in the below article. Let me know if you are still facing the issue.

https://helpx.adobe.com/presenter/kb/presenter-not-loading.html  

Thanks,

Sidhartha

A
AidanMcManus
Participant
October 16, 2015

Hi Sidharhta,

I am having the same problem. I followed the link you gave. I am getting the error message at Point 6 of the solution and the advice is to edit the registry. Please can you help me with this step: "Also, add one more Default DWORD with LoadBehavior set to 0." Should this be a new subkey labelled Default with the value of zero?

Thanks

Aidan

sidhartha
sidhartha
Participating Frequently
October 16, 2015

Hi Aidan,

In order to add default DWORD with LoadBehavior set to 0, follow below steps:

1. Right Click on Registry Details section, Hover over New and Select DWORD (32-bit) Value. D-word will get added. (See the attached image)

2. Rename it to "(Default)" and double click it to set value to 0 in hexadecimal base format.

Thanks,

Sidhartha Panda

Adobe Presenter Engineering Team

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