The problem is that i created my recordings in 1024 x764 using the Windows operating system and my client is using a project which has a max of 1024 x 764. So when they play the video, they can't see the controls on the bottom. The only keyboard shortcut i know of is "Enter", which closes the video and does not help too much. Does anyone know any others? I have tried many combinations. I found that if you hit tab key, you can use the arrow keys to atleast see the pop ups of each control. However, for some reason, the videos are being cut off a little on the bottom and i am unable to see the words on those pop up menu controls.
Any information would be greatly appreciated!
The problem that you've hit here could easily have been avoided by verifying your target audience monitor resolution prior to setting up your Captivate movie size. Once you know the minimum monitor resolution that you have to build for on end user machines, you have to allow for browser chrome, toolbars, etc.
I'm sure having experienced this issue, on subsequent projects you will take the precaution of doing some testing to ensure you don't discover this issue AFTER performing all your captures.
As to a fix for this dilemma:
Agree, Rod. But what about Dan's question about using keyboard controls to operate his published Captivate? I'm running into a similar issue. After publishing as HTML and vieweing in Chrome, I can press the Tab key and see that each control is being highlighted as as I tab to it. But, when the playback control is highlighted, I cannot use the keyboard to perform the action. For example, I can tab to the TOC button in the playbar, yet when the TOC button is highlighted, pressing Enter (or any other key on the keyboard) does not open the TOC. Any ideas on how to use the keyboard (instead of the mouse) to operate the playback controls?
If you have a TOC button on your playbar, that means you are using an Overlay TOC, correct? That option is not available with the Separat TOC.
On my computer, if you tab to the the TOC button (or any other button on the playbar), hitting the spacebar is equivalent to clicking it.
Does that work for you?