Skip to main content
jnifferg
Inspiring
May 27, 2016
Question

LMS Not Recording Multiple Attempts for Quiz

  • May 27, 2016
  • 3 replies
  • 5788 views

I am using Captivate 9, and publishing to Cornerstone LMS.

I have created a course with a quiz that allows multiple attempts. Publishing using SCORM 2004 to adhere to Cornerstone requirements.

During testing, I had one user fail the quiz, and then retake it and pass. However, the LMS only recorded a single attempt -- the second one.

I am wondering if this might be due to a Captivate setting -- I do not have it sending data after every slide. Does anyone know if that would make the difference?

Thank you

    3 replies

    MichaelStephens
    Legend
    December 8, 2016

    This is a CSOD thing. Even though you can enable the ability to allow multiple attempts in Captivate, CSOD will only retain a single attempt. If the user starts a new attempt the data from previous attempt is purged and CSOD doesn't keep track of number of attempts either.

    NancyYou
    Participating Frequently
    May 24, 2018

    I believe i have the same issue.  I created a quiz in Stroyline, allowing learner 2 attempts to pass the quiz.  I publish the quiz and upload to Captivateprime adobe.. if the learner does not pass, closes the window and goes back in, they can attempt to take it again. 

    Lilybiri
    Legend
    May 24, 2018

    The original question is about Cativate, not StoryLine.

    Participant
    December 1, 2016

    We have the same issue with Captivate 9 content in Saba Cloud.  Captivate 8, Captivate 7, Lectora, and Articulate Storyline 2 all work correctly with the same LMS settings;  they show all Launch attempts with correct score and status for each.  We have attempted to publish in SCROM 2004 and 1.2 in Captivate 9 but it produces the same issue. 

    Captivate experts - Are you able to provide a matrix that shows the Publishing differences between Captivate 8 and Captivate 9?  Some options have been changed between the versions so if there are differences in the SCORM settings that would help us understand the issue.

    Thank you,

    Keith

    Lilybiri
    Legend
    May 28, 2016

    No, that wouldn't make any difference. Can you check the setup in the LMS? Does it allow to record all the attempts? I don't know Cornerstone, but in other LMS's this has to be done in the LMS.

    jnifferg
    jniffergAuthor
    Inspiring
    June 2, 2016

    I don't see anywhere in Cornerstone to turn a setting on or off to record multiple attempts. There is a field on the SCORM reporting to capture attempts, so I know it is possible.

    How does Captivate define an "attempt?"  If a user fails the quiz, and then clicks the "Retry" button on the quiz reporting page, is that considered a second attempt, or still the first?

    Thank you,

    RodWard
    Community Expert
    Community Expert
    October 16, 2017

    Hi Rod,

    The same, 3. Should this be 1 instead? As in 1 attempt to pass the course?

    Thank you,

    Lucy


    Yes. Set the LMS to 1.  

    The LMS is only really looking at the number of times the course module is launched and attempted.  If you have the number of allowed attempts set to 1 at the LMS level, but at 3 attempts INSIDE the course module quiz, then the learners will still be able to attempt the quiz up to 3 times once they have launched it from the LMS.  However, if they use up all of those attempts without successfully passing the quiz, then the LMS will not allow them to relaunch the course module again, because they have used up the ONE attempt allowed at the LMS level.

    Is that the behaviour you want?

    (NOTE: If LMS bookmarking is turned on, the learner should still be able to leave and suspend their session partway through completing those 3 attempts on the quiz.)