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J
Jeff_McKune
Participating Frequently
September 23, 2021
Question

Missing mute button on iOS 15

  • September 23, 2021
  • 1 reply
  • 448 views

I have a responsive project that includes the mute button on the playbar.  The mute button appears when the project is viewed on Windows 10, but the mute button is mission on iPhone and iPad running iOS 15.  Has anyone figured out how to make the mute button appear, or should I just tell users to use the volume control on their device to reduce the volume to zero?

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1 reply

Lilybiri
Lilybiri
Legend
September 24, 2021

All those restrictions caused by iOS!! Frustrating.

 

Did you try a custom Mute button, to check out if the problem is indeed due to another iOS restriction?

 

J
Jeff_McKuneAuthor
Participating Frequently
September 24, 2021

Lilybiri,

 

That is what I had to do.  I added a little Advanced Action JavaScript to check the OS and show a separate mute button if it is running on a mobile OS.

 

// First get our slide number and build the name of the mute button on this slide
currSlideNum = cpInfoCurrentSlide;
currSlideMuteBtn = "Slide" + currSlideNum + "Mute";

// Now show the mute button if on a mobile OS, or hide if on a desktop OS
if (cpInfoMobileOS > 0) {
  cp.show(currSlideMuteBtn);
} else {
  cp.hide(currSlideMuteBtn);
}

 

This seems to work well.  I numbered my mute buttons to correspond with my slides for this to work.  The buttons then toggle cpCmndMute.  I would much rather the mute button be on the control bar, but this will work.  Thanks much for your help as always!

 

Also thanks to Greg Stager for his great JavaScript workshop at #AdobeELearningWorld2021.

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