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Missing slides content of original .pptx file after convertion

New Here ,
Sep 02, 2021 Sep 02, 2021

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Hello experts,

maybe somebody can help me out here, so far I couldn´t solve it on my own, in fact I am also a new user of Captivate too.

What I did: After open up Captivate (testversion) and creating a new project from powerpoint, loading the presentation .pptx file into Captivate without changing any project characteristics I couldn´t help noticing slides content went missing or became greyed out (in fact "blacked"). It keeps staying like that after viewing HTML5 within the browser.... This problem occurs only on the right part of the slides and it is not all "blacked" out either, just some pieces, looks almost like an artifacts problem. I also couldn´t fix it by changing the slides size.

What am I missing? Or does this something have to do with the testversion? I need to know that in advance of buying Captivate...

Thanks a lot in advance for your help.

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Community Expert ,
Sep 02, 2021 Sep 02, 2021

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Using Import PPT slides is one of the less performing features of Captivate. If this is so important to you, maybe you'd better look for a PPT plugin application (iSpring is one of the best).  Each PPT slide in Captivate is converted to sort of a movie slide, including all animations created in PPT. But you don't have any control over the individual objects, which is very important IMO if you want to create real eLearning assets, not presentations. For eLearning interactivity is the primary goal, not presenting content.

I never use PPT to start an eLearning course myself. But I can tell you that the trial version has all the features of the licensed version.

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New Here ,
Sep 02, 2021 Sep 02, 2021

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Hey there, thanks a lot for your quick response and all your hints! In the meantime I continued figuring out and I kind of got aware of what might cause this problem. Just changing the file size (by that I mean the dimensions beforehand importing the .pptx file into Captivate). I had to make it smaller but within Powerpoint, then I got my desired result 🙂

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Community Expert ,
Sep 02, 2021 Sep 02, 2021

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Normally Captivate proposes a size to convert the PPT project, didn't you accept that proposal?

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New Here ,
Sep 02, 2021 Sep 02, 2021

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I did yes, but that didn´t work... then I tried different sizes, but all didn´t work out. So I made smaller in PP...

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