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missing the assets button at adobe captivate

New Here ,
Mar 21, 2020 Mar 21, 2020

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Hello! there is no assets button at adobe captivate on my mac. any idea? thank you

 

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Community Expert ,
Mar 21, 2020 Mar 21, 2020

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Which exact version number are you using? Please check under Help, About Captivate.

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New Here ,
Mar 22, 2020 Mar 22, 2020

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Hi!

 

11.5.4.613 on a Mac

 

Help would be great 😉

 

Greetings from Austria

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Community Expert ,
Mar 22, 2020 Mar 22, 2020

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That is the most recent version which is compatible with Catalina. It is the only help I can offer, since I am a Windows user. You could try to Clean the Preferences. That can be done by running a CleanPreffrences... file whcih you find in the subfolder 'utils' under the installation folder. Captivate needs to be closed while running the file.

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