Mouse pointer not visible on recorded Video Demo

[Guest]

In Cp 6 on Windows 7, I have checked Preferences->Recording->Video Demo->Show mouse pointer

However, the mouse pointer is visible only when over text areas (when it becomes a small vertical line). It's not visible otherwise, when it has normally an arrow shape, no matter what application is being recorded. I've unchecked this option, checked again, restarted computer, but still no mouse pointer.

But it was there when I was recording a few days ago. I don't remember changing anything special on the computer.

Can someone help?

[RodWard]

Try clearing the Project Cache (button in Preferences) and then rebooting your computer.

[Guest]

Nope, still no mouse after clearing cache and rebooting. I also tried recording with Automatic/manual Panning and Full Screen, but nothing seems to make Captivate capture the mouse arrow pointer. In Cp standard recording (slide by slide) the mouse is recorded correctly. No idea what to do (I need Video Demo), especially that I know it *did* work well some time ago. Maybe Captivate has some error log? (I checked in Windows log but nothing there from Cp)

The interesting thing is, when I record in Cp standard mode (with slides) and press F9 which starts FMR, the mouse is visible. Also, it looks good, but I think the mouse movement is not as smooth as in Video Demo.. although, it might be subjective. I'll record in FMR for now, but it would be good to solve the problem with Video Demo mouse, especially that the same problem might happen to FMR as well.

[Lilybiri]

You cannot record in FMR anymore in CP6. FMR is only used during Automatic Capture, following the settings for that kind of capture.

Lilybiri

[Guest]

What I meant by recording in FMR is that you can press F9 while recording in standard mode and then record everything in FMR. Such video looks the same as old FMR on the timeline (has red horizontal line) and lacks the new Video Mode edit capabilities. In my opinion it also has lower frame rate than Video Demo. I wish I could use Video Demo with correct mouse pointer..

[Lilybiri]

OK, be sure to set it to 32-bit. It is not only the framerate that causes the difference in quality, but 32-bit is better than the default 16-bit (that will apply also to Video slides). I really do not know what happens with your mouse cursor, do you have the mouse symbols on the Timeline in the editor?

Lilybiri

[Guest]

In Video Demo no mouse symbols on the timeline and no mouse pointer capturen on the screen, in FMR no mouse symbols on the timeline, but mouse pointer captured correctly, in standard software simulation mode mouse pointer is on the timeline and also appears on the slide.

[Guest]

I got support and the current solution is to switch to Windows 7 Classic theme. Which is ok for me.