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Participating Frequently
October 5, 2016
Question

Mute button help - does not mute video playing (CP9)

  • October 5, 2016
  • 1 reply
  • 1824 views

Hi! I have a video on multiple slides. After the publication checked the Mute button. The button disables audio through the slide, i.e. on the current slide has disabled the audio, next don't disabled, the third disabled audio, etc. How to make that the audio in the video was blacked out everywhere and don't mute if we go to next slide? Thank you.

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1 reply

Lilybiri
Legend
October 5, 2016

Your question is not totally clear to me. Are you talking about a multi-slide synchronized video? Or do you have multiple event videos on different slides? Is that 'Mute' button on a default playbar or a custom mute button? If Mute is on, what do you want to happen on the next slide?

elena_bikAuthor
Participating Frequently
October 5, 2016

Yes, I have multiple event videos on different slides. This is 'Mute' button on a default playbar.

When Mute is off on current slide, I want Mute off on all slides in my project. When I will go to next slide Mute needs to be off too.

10afterElearning
Participating Frequently
February 2, 2017

Which version of 9? Latest one is 9.0.2.437.

Which type of audio? Background audio, slide audio, object audio or audio started with 'Play Audio'?


running Cp 9.0.2.437.

Slide audio. Entire slide is an Mp4 with narration. Mp4 automatically starts on entry and stops at end of slide. Volume is muted via playbar.

To advance to next slide learner clicks a 'next' button that appears at the end of the slide.

If this is some sort of corruption in Cp9 project. Do you think I can fix this by creating a brand new project Export New Preferences then Import the new Preferenced into this corrupted project?

I have a lot of lessons with this corruption and would like to find the quickest/easiest fix.

Thanks!