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My timeline and my library panel have disappeared

New Here ,
Mar 14, 2017 Mar 14, 2017

hello,

Since this morning,I notice that I can't display my timeline, and it's the same for the library panel.

I've got to say that I 've got this problem since I'm working on a secondary monitor. Is there any relationship ?

thank you

Genevieve

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correct answers 1 Correct answer

Community Expert , Mar 14, 2017 Mar 14, 2017

Try deleting the Preferences. You'll have to run the appropriate CleanPreferences file to be found in the subfolder 'utils' under the installation folder. CP has to be closed, and you could lose custom items. Have a look at:

Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog

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Community Expert ,
Mar 14, 2017 Mar 14, 2017

Try deleting the Preferences. You'll have to run the appropriate CleanPreferences file to be found in the subfolder 'utils' under the installation folder. CP has to be closed, and you could lose custom items. Have a look at:

Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog

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New Here ,
Mar 14, 2017 Mar 14, 2017

Thank you Lilybiri for your answer. It’s ok now. Just one thing : do you know what happened, why this problem occurred ?

Thank you

Geneviève

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Community Expert ,
Mar 14, 2017 Mar 14, 2017

Non, Geneviève, Captivate cause parfois des problèmes quand on a utilisé plus d'un écran.


Glad it is solved!

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New Here ,
Mar 14, 2017 Mar 14, 2017
LATEST

Ok Lilybiri. Merci beaucoup.

De : Lilybiri

Envoyé : mardi 14 mars 2017 22:32

À : geneviève garnier [email address removed by Mod]

Objet :  My timeline and my library panel have disappeared

My timeline and my library panel have disappeared

created by Lilybiri <https://forums.adobe.com/people/Lilybiri>  in Adobe Captivate - View the full discussion <https://forums.adobe.com/message/9391722#9391722>

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