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7

New Captivate 12.2 crashes when adding a Video slide

Community Beginner ,
Mar 28, 2024 Mar 28, 2024

Is anyone else having this issue. I have a Captivate project started and when I go to add the Slide Video from Media Blocks, or if I add Video from Media Blocks, they app crashes.

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correct answers 1 Correct answer

Community Expert , Apr 24, 2025 Apr 24, 2025
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Explorer ,
Apr 29, 2025 Apr 29, 2025

12.6 version sucks.... So many widgets crashed...

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Community Beginner ,
May 04, 2025 May 04, 2025

Hi Jordim,

Could you elaborate please what crashes exactly?

Thanks

Moti

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Explorer ,
May 04, 2025 May 04, 2025

Hi Guys, I was the one that first reported this. The problem has been resolved with the 12.6 update. There was an incomatability with the Intel ARC chip.

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Explorer ,
May 14, 2025 May 14, 2025
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Thank you, @dennis_lamberti

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