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IDOLproff
Known Participant
March 31, 2020
Question

Office 365 power point file won't import

  • March 31, 2020
  • 1 reply
  • 322 views

Hello Folks,

 

I'm using Captivate 2019 and Office 365.  I've created 2 ppt files (ext pptx) and when I try to import them, I receive a message that says "Unable to import Microsoft PowerPoint presentation.  The file may be damaged." 

 

Any ideas how I can correct this problem? Do I need to save as a ppt file instead?  

Thanks,

Carl S.

    This topic has been closed for replies.

    1 reply

    RodWard
    Community Expert
    Community Expert
    April 1, 2020

    Saving to PPT format is indeed the recommended practice.  Trying to import a PPTX will often run into problems.  Captivate's support for PPT is not great.