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shripadcd
Known Participant
March 25, 2018
Question

Partially completed course starts again when accessing LMS

  • March 25, 2018
  • 2 replies
  • 516 views

Hi Experts,

New question again.

I have created SCORM output 1.2 from CP9. I have 14 slides in Captivate which are having .mp4 videos inserted in it (using Media >> Video) and a few question slides at the end.

The output is uploaded on TalentLMS. Now if I partially complete the course - say, 7 videos seen. I log out of the course. And now, if I login again, Course starts from scratch.

Now the question is that, whether LMS has that feature to record status of the partially done course or Captivate has some setting?

I don't know if I have made any mistake in Captivate 9. Can you guys please help? 

My client is after my life as course launch is already delayed due to several reasons.

Thanks in advance.

    This topic has been closed for replies.

    2 replies

    Erik Lord
    Inspiring
    March 26, 2018

    Check here:

    http://www.infosemantics.com.au/adobe-captivate-troubleshooting/how-to-set-up-preferences

    Is 'Never Send Resume Data' checked?

    If you want the course to resume on the next launch, it should not be checked.

    Lilybiri
    Legend
    March 26, 2018

    Erik, it works fine on SCORM Cloud, setup is OK. I always start by asking to test first there. Did you miss that?

    Lilybiri
    Legend
    March 25, 2018

    Did you test on SCORM Cloud to be sure that the problem is with Captivate and not with your LMS?

    shripadcd
    shripadcdAuthor
    Known Participant
    March 25, 2018

    Well, I got this as a result when tested on SCORM cloud. I can't really understand if that's fine or not.

    To me it seems like no issue. But, How can I ensure that partially completed course will start from the point at which it was left or it will start from scratch.

    shripadcd
    shripadcdAuthor
    Known Participant
    March 25, 2018

    Well, it gave me this message. Seems like my Captivate output has no issues.

    But, I would like to get more information about this as I might have to convince client that my work is flawless. Any ideas, how can I convince them? Thanks!