PowerPoint and Captivate Not Communicating

Forum|Forum|4 years ago
October 8, 2021
3 replies
548 views

When I try and edit a PPT in Captivate, I get a gray screen. It used to take me to my PowerPoint deck then I would edit the slide click save then automatically go back to Captivate filmstrip. I have a Windows 10 and Captivate 2019 with the lastest version. My MS office is updated as well.

Any advice?

Mark

This topic has been closed for replies.

1

1000SoftwareUserNow

Inspiring

OMG, the same thing is happening to me recently. Has a fix been found?

D

defaultxt5a7ldkhfvkAuthor

Known Participant

Hi-

They do not have a fix but report the issue to this person at Adobe:
ambjha@adobe.com

Best--

Mark

Dave Creamer of IDEAS

Community Expert

I constantly have problems with the Captivate/PPT workflow. It's usually from a couple of issues:

PowerPoint has been updated. I have to uninstall and re-install PPT.
Captivate does not like working on a 4K monitor for in-Captivate PPT editing (and screen recording). Editing PPT separately and updating in Captivate does work.

David Creamer: Community Expert (ACI and ACE 1995-2023)