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vincentm24600952
Participant
May 14, 2017
Answered

Presenter 11 embedded video wont publish - error message

  • May 14, 2017
  • 1 reply
  • 529 views

Hello

I have just purchased Presenter 11 - and while trying to publish a PP presentation with embedded video - I keep getting an error message - "there was an error encoding the file"--I get the same error message with quicktime, wmv, avi. When I try to embed an MP4 in my PP presentation, I dont get an error message - but i don't get the video either - just the audio--

I am viewing the PPs after publishing them in "Presenter SWF" (flash) My ultimate goal is to publish the PPs and place them on line - with embeded video included.

Thanks thanks

MV

This topic has been closed for replies.
Correct answer Jorma_at_CoSo

Are you using the Insert Video option in the Presenter ribbon in PPT?

I'd recommend you just stick with MP4 as Presenter will ultimately convert them to MP4 using the Adobe Media Encoder. Be sure your MP4's are H.264. I'd also recommend you not have the videos at a resolution of 1080 or higher, as that is just wasted file size and bandwidth.

1 reply

Jorma_at_CoSo
Jorma_at_CoSoCorrect answer
Legend
May 15, 2017

Are you using the Insert Video option in the Presenter ribbon in PPT?

I'd recommend you just stick with MP4 as Presenter will ultimately convert them to MP4 using the Adobe Media Encoder. Be sure your MP4's are H.264. I'd also recommend you not have the videos at a resolution of 1080 or higher, as that is just wasted file size and bandwidth.

V
vincentm24600952Author
Participant
May 17, 2017

thanks - it works - all is now good--WJ

    Jorma_at_CoSo
    Jorma_at_CoSo
    Legend
    May 17, 2017

    Great! Glad that worked.

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