Problem with CP9 HTML5 Project on Microsoft IIS

[karstens81192378]

Hi,
I have a problem with a CP9 HTML5 project: after publishing the project works fine on my local machine and on my hosted webserver. After publishing on a Microsoft IIS the project don’t start, there is only the spinnng wheel an nothing happened.
Any ideas?

thanks and regards
Karsten

[Lilybiri]

Is it supporting JSON mime type?

[karstens81192378]

How can I check this?

[Lilybiri]

Have no idea, I don't use IIS.

[AJIT_M · Accepted solution]

Hi There,

You may try the below steps to add JSON mime type on your IIS Server-

1. Go to IIS Manager
2. Navigate to your site where Captivate HTML5 output is hosted.
3. Select the site and go to MIME types.
4. Click on Add under Actions.
5. File name extension type would be .json
6. MIME type would be application/json
7. Click OK

Now, you may also try to open the web.config of the application and disable handler to be get rendered as plain text by doing the below step-

<!--<add name="JSONHandlerFactory" path="*.json" verb="*" type="System.Web.Script.Services.ScriptHandlerFactory, System.Web.Extensions, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" resourceType="Unspecified" preCondition="integratedMode" /> -->

Once the above step is performed, try to restart IIS by typing “iisreset” in the Run window and then upload the whole project output folder to the  site and it should work fine.

Note- You may locate the web.config file either by right click on the site and click on “explore” under IIS Manager or navigate to “C:\inetpub\wwwroot\wss\VirtualDirectories” location manually.

Let me know if you face any issue.

Regards,

Ajit

[Lilybiri]

Thanks so much, Ajit, for this valuable information (was at a loss).

[karstens81192378]

@ajit_m, @lilybiri: thanks a lot for your answers! I will redirect it to the admins and hope that they're able to fix the problem.

[karstens81192378]

Hi Ajit, good news: the project is running! Thanks a lot!!!

regards

Karsten

[Lilybiri]

Good new! Thank to Ajit, I had no idea how to set it up.