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TPK7254580
Inspiring
October 26, 2015
Question

Problems using Captivate and publishing to SCORM 2004 in Cornerstone LMS. Any ideas?

  • October 26, 2015
  • 2 replies
  • 2556 views

Greetings,

I am using a Cornerstone LMS. To date I have had no issues with it when publishing Captivate files (Captivate 6, 8 and 9) using AICC or SCORM 1.2. Recently, I was asked to publish to the SCORM 2004 (version 3 I believe) standard. When I do this and test my SCO I find that the completion flag is not set. If I use the same file and publish in version 1.2, no problem.

Can anyone tell me if there is a specific setting I need to use to trigger a completion using SCORM 2004?

I have a feeling this has something to do with the LMS itself. I also get the same results using Articulate Storyline, but that issue is for another group.

Any ideas?

Thank you,

Tim Kern

This topic has been closed for replies.

2 replies

MichaelStephens
MichaelStephens
Legend
August 9, 2016

Cornerstone has a few issues with SCORM files. Not sure why, but this has been my experience with it for the past three years. A problem I was having was that the Exit button didn’t work at all. I found that even though the SCORM_utilitites.js file is included in published projects, Cornerstone ignores the file because the index.html file doesn’t specifically call for it to be loaded. So what I would suggest trying is modifying your index.html file to include the following line.

 

 <script src="SCORM_utilities.js"></script>

 

 The file is in the directory: Adobe Captivate 9 x64\HTML. I’ve placed this line directly after the first </style> tag and before the first <script> tag. Including this then fixed my exit problem and hopefully it will help your issue as well. If you’re typing in the line make sure that the quotation marks are straight quotes and not curly quotes as curly quotes won’t allow it to run correctly.

 

 If this doesn’t solve the problem then it’s possible that you need to look more closely at your reporting and pass/fail settings. SCORM 2004 splits the completion and success criteria so it’s possible everything is working according to your settings but you need to tweak them to get the result your after.

Dinky005
Dinky005
Participating Frequently
August 12, 2016

This is my problem. I've been trying to figure out what's wrong with my publish settings. It says the status is completed and yet the progress bar is 0%. HELP

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
June 8, 2017

Hi Rod,

I'm back again with more questions ;-) I tested the course in SCORM Cloud and the completion 100% was recorded just fine. I tested the course in CSOD myself and passed the completion with no problem. We get a percentage of the learners facing this issue on a specific course. So, I'm not sure what is triggering this issue for those participants (located in different offices). And to give additional information, this specific course has a new setting in the LMS Advanced setting with "Send Data On every Slide" checked.

  1. Is there a logical way to track their issue to narrow down the problem? Like asking specific questions about browser, version, or any other technical information!
  2. How do I remove the sequencing rollup code from Captivate SCO?
  3. Is it possible the new advanced setting is triggering the issue for some of the learners?
  4. and my last question, do you think if I follow the earlier suggestion of adding the code: <script src="SCORM_utilities.js"></script> to index.html will help this issue?

"modifying your index.html file to include the following line.

<script src="SCORM_utilities.js"></script>

The file is in the directory: Adobe Captivate 9 x64\HTML. I’ve placed this line directly after the first </style> tag and before the first <script> tag. Including this then fixed my exit problem and hopefully it will help your issue as well. If you’re typing in the line make sure that the quotation marks are straight quotes and not curly quotes as curly quotes won’t allow it to run correctly."

I really appreciate your time and expertise.

Maryam


Maryam,

If SCORM Clouid has no issues with the content, then I would be blaming your LMS.  SCORM Cloud is THE standard for SCORM compliance.  But sadly many other LMSs have chosen to interpret the SCORM standard with some quirks that cause issues.

If only SOME users are experiencing the issue, by all means find out what browsers and browser versions they are using.  It could be significant.

If the issue IS indeed the sequencing code, then you may need to remove that AFTER the content has been published.  But you may need help from some technical person from your LMS side to tell you which specific parts of the code need to be removed.

Take a look at this thread in another forum I subscribe to:

Google Groups   It might provide an answer.

If you think the LMS Advanced setting to send data on ever slide is causing the issue, just turn that off and republish to test.  You should find out quite quickly if it is the problem.  However, the only time I have seen that setting cause issues is where so many users were on the LMS at the same time that it was getting overwhelmed and crashing because of all the data getting thrown at it by the Captivate courses.  I personally never use that setting.

I have never needed to add the script to the HTML page as you suggest.  I would think Captivate already links to that SCORM utility code, so I don't see why you would need to duplicate the call to that same file.

    Dinky005
    Dinky005
    Participating Frequently
    August 9, 2016

    Hi, can anyone answer this? I am having the same issues. I am using Adobe Captivate 7 and publishing the module in SCORM 2004 2nd edition. I know this is an old thread but it would help if this will be answered. Thanks.

    -Dinky

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