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Participant
March 11, 2020
Question

Problems with Captivate 2019 and 508 compliance

  • March 11, 2020
  • 3 replies
  • 453 views

Hello,

I am having multiple issues with 508 compliance with Captivate 2019. For some reason any text (regardless of if it has alt text or not) can't be read by a JAWS screen reader. The only time I can get anything text based to show up and be read via a screen reader is if I make it a transparent button which if you do that will always end not matter what with "click enter" so that is not a viable solution. I am not sure if this is an oversight because I wasn't having any of these issues with 2017 captivate. In fact, I have a fully 508 compliant course in 2017 and when I converted it to a 2019 file none of the former text was working. This is leading me to believe that captivate 2019 is not 508 compliant. Has anyone experinced this issue and/or have a solution? I have checked https://helpx.adobe.com/captivate/using/creating-accessible-projects.html which has not been updated since october of 2018.

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    3 replies

    Participant
    April 12, 2021

    Has there been any updates on this? 

    RodWard
    Community Expert
    Community Expert
    April 13, 2021

    None that I have seen.

    Participating Frequently
    January 26, 2021

    Hi there,

    Did you ever discover anything more about Captivate 2019 and 508 compliance?  I'm getting ready to begin going down this path and there doesn't seem to be a lot of current documentation on the subject.  Any insight that you've learned or read that you can share would be most appreciated!

    Participant
    January 26, 2021
    The last I looked into it, we couldn’t get it to comply. Very frustrating as Adobe never offered any advice.

    Get Outlook for iOS
    Participating Frequently
    January 26, 2021

    That is most frustrating.  May I ask you one more question?  How did you test your project to see what could be read and what couldn't?  Also, what format did you output?  I'm looking to output as SCORM. Thanks in advance!

    Participant
    May 12, 2020

    Did you ever find resoluation with this. Currently trying to develop compliant program that must be 508 compliant and am experiencing the same issues.