Published .exe from Captivate won't close

[vikkir37969591]

Good morning. I have a Captivate 9 project that I have published as an exe.  It is a simple interactive project: a home screen with 3 buttons that navigate to slides with videos on them. And buttons on the video slides to take you back tot he 'home' page of the project. It works great and plays full screen, but I can't seem to close the exe when I want to get out of it. The esc key doesn't do anything. Right click gives me nothing. I am having to do Ctrl+Alt+Del and open the task manager.

Is there a setting I've missed so that I can run and then close my exe?

I would prefer not to place an 'Exit' button on the home screen, because the presentation is for a self navigating demo at a tradeshow and I don't want to have to keep opening the program each time someone accidently presses an Exit button!

[vikkir37969591]

Another piece of maybe useful information - it seems to be opening with Adobe Flash Player.

[RodWard]

A project published to EXE is actually running in its own Flash Player wrapper.

You are correct that if you set the project to open full screen then the Exit button won't necessarily work. To my knowledge it has always worked that way.  The full screen option is to allow the presentation to work in a kind of "kiosk mode" where the end users really didn't have the same level of control over the system but were only allowed to access and view the content.

If it's always returning to a main menu slide anyway, and it's actually for a kiosk at a tradeshow, why would you need an Exit button anyway?

[vikkir37969591]

Thanks Rod. Good to know that's actually how it's designed to work. And you have a good point about why would you want to 'easily' close it anyway.

[laurieb4674]

I would use a shape as a button, make it totally transparent and place it in a special place ("secret", like an "Easter Egg", no cursor change), and have the Action be "Exit". It could be just on the home slide or set the timing for the "Rest of Project".  Hopefully, it would be a rare case that someone would find it and activate it.

[bdriggers1]

Check your preferences and make sure that the quiz reporting option is deactivated. I ran into this and that solved it for me. It also allows exit commands and buttons to work properly in fullscreen exe publishing.

[rgcunningham]

Just as an alternative, on a Windows PC, ALT-F4 will also close a window.