Publishing Project to Adobe Connect but Receiving a Flash Player Requirement

Forum|Forum|9 years ago
January 19, 2017
2 replies
808 views

Hi,

I am trying to publish a project to Adobe Connect, but receive a message that Adobe Connect requires Flash Player 13.0 or above. I have installed Flash Player, restarted my computer, and tried publishing my project again, but still receive the same message. Has anyone else experienced this issue and found a solution to this?

Thanks,

Josh

This topic has been closed for replies.

C

COABCE

Participant

I have the same issue. The link to download Flash doesn't work (I already have the most recent installed). I can see everything in Connect when I log on through my browser, but when I try to publish my project to Connect (not in a classroom), it gives me the same error. I was able to do it a month ago, but now I can't. How do I get Captivate to recognize my Flash Player?

Justenuf2bdangerous

Inspiring

First - just select no on the pop up for the do you want to install Flash player update and see if your room opens anyway. I just finished a session and had a pop up tell me I needed an update. I declined and the room opened anyway.

That said - I understand there was an update pushed for Connect today - did you install it?

Lilybiri

Legend

Installed it, I always do.

Justenuf2bdangerous

Inspiring

In a locked down, imaged environment and can't do an install without an IT intervention - definitely can't do the update without some seriously paranoid security testing. Last time this "broke" due to the pop up requiring a flash player update, we stumbled across clicking no to cancel the update and the room opened without a problem. Until the next program update is cleared, this my work-around.

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