Quiz content from master overlapping data

Report · Mar 23, 2023

Hi all, thanks so much for being here. I have a weird thing happening where multiple quiz slides (and the results slide) are stacking up on top of each other.

This is my first time really using a master slide, so I think it has something to do with that, and also somehow the setting "display for the rest of the project".

Essentially, I added a master slide to control the appearance of buttons and the feedback bar, without having to change it every single slide individually. The first quiz slide looks good, then when I move on to the next (2nd) quiz slide, I also see the information from the first slide as well.

When I move on to slide 3, I also see slide 1 & 2. You get the idea. Since it is a master, I can not delete the content on a lower layer, nor can I uncheck anywhere "Display for the rest of the project"

If anyone has any insight, I sure could use the help.

This file was originally created using the function "New Captivate file from Template"

I have the original master slides saved in a CPTL.

For some reason when I attempt to upload the cptx, I get this error on this site:

Correct the highlighted errors and try again.

The attachment's error with quiz slides 1 .cptx content type (application/x-captivate) does not match its file extension and has been removed.

Report · Mar 23, 2023

First of all you should never use a cptl file to create a Captivate project, because that workflow is rather buggy.

Secondly: all quiz slides need to be based on the quizzing master slides in the Theme you are using if you want to use all the functionalities for Quizzing which are included in Captivate. You cannot just create another master slide. You could duplicate an existing quizzing master slide (you have 4 of them) and eventually the results master slide and do some editing. But never delete any embedded object. An embedded object has no individual timeline, but lot of inbuilt programming.

You don't save master slides in a template but in a theme. Maybe this is only a lot of wrong use of terminology, but since you mentioned the extension cptl, I know you are talking about a template. Master slides, object styles, etc are part of a theme. See this older post:

https://blog.lilybiri.com/whats-in-a-theme-a-template

Timing any object for the rest of the project will indeed have all those objects on all slides. I really wonder why you are doing this.

Sorry to ask: are you completely new to Captivate? Or maybe you returned to Captivate, and are still using outdated workflows which were OK before version 6? The most recent version is 11.8.1, have no idea which version you are using which could be clarifying.

Here is a link to one article of a basic Quiz courses:

https://blog.lilybiri.com/quiz-basics-2-submit-process

Report · Mar 23, 2023

Hi Lily, I am neither brand new, nor returning.

And I am using the correct terminologies, not mixing up terms.

I am using a slide master because I thought that this was a way to shortcut processes to make my slides all have the same look and feel, same button style etc without needing to re-create them each slide or copy and paste them.
Just want to be able to load a new "template based" slide over and over, with a company logo, and text placeholders already in place. But based on what you're telling me, I've managed to contrive such an insane use of a master slide and then saving it as a CPTL that I've managed something totally baffling. I'm amazed, haha. I was just making 5 modules for the same course and wanted them all to look the same. For the content slides, the changes in different masters caused no problems. I have no idea how I came up with this, but I have never used themes at all. I guess I thought that master slides could work like how you describe themes.

Report · Mar 23, 2023

Also, to be clear, I am not timing anything for the rest of the project. I don't know why the EXISTING quiz slide master is doing this. I don't even see a way to change how it is displaying. (As I would expect to be able to with any normal object on any slide)

I did not delete any default item on the quiz master, I just changed the way some of them look.

Report · Mar 23, 2023

Adobe Captivate 2019, not the 11.8.1 release though because it is under a company license. The previous version before 11.8

Report · Mar 23, 2023

Here is what my master looks like. As you can see, it still has all of the pieces of a normal quiz master, just a different appearance and fonts.

Report · Mar 23, 2023

Are you on 11.5?

No theme whatsoever had timed for the rest of the project on.

Only idea I just get is: did you configure the main master slide (it is not appearing in your screenshot)? You can have objects on the main master slide appearing on all daughter master slides, and the quizzing master slides are 5 slides which are compulsory in any theme. The 6th compulsory master slide is the Blank master slide, although in 11.5 some of the packaged themes have no Blank master slide, for a totally unknown reason to me. The Blank master is essential for imported PPT slides and for Software simulation and CPVC slides.

Which theme are you using, please? If this is a custom theme, it is possible that it has never been updated to the present version you are using. Sorry,... but even though you are not new to Captivate, it feels to me like you didn't keep up with all the major changes that has happened in the more recent versions.

Please, take some time to read the articles for which I posted a link. Avoid creating and using templates. If you want a workaround, use a cptx-project which you lock for editing. That way it will need to be saved as a copy with another name. All design consistency is now achieved by using a Theme. I have tons of articles about themes and quizzing, but will not overwhelm you.

I live in Belgium, and am now heading for some sleep... it is after midnight here.

Report · Mar 23, 2023

Thanks for your help. I look forward to hearing from you if you happen to check in at a later time. I appreciate the idea of the CPTX that you lock from editing. That would definitely do what I want it to do. Yep double checked and am using 11.5.5

Main master slide is pretty much blank except for a backgroud image.

Theme is "Blue Veracity"?

Report · Mar 24, 2023

Blue Veracity is the default theme, not a very good one but that is my personal opinion.

Your problem is very weird and my 'Captivate intuition' tells me that you may cope with some corruption. Problem is that this corruption can be due to many possible causes: the 'template' approach which is wonky, the editing of the theme, corruption on some slides, due to actions...

You have clearly edited Blue Veracity, which means it is not the original one anymore, or did you indeed save it as a custom theme? Check the date on that theme under:
Public Documents\Adobe\eLearningAssets\Layouts\x_x\en_US

x_x stands for the version number.

If that date is later than the date on the other themes, you have overridden the original theme.

I would save your present theme in another folder, using the Theme menu, Save as. You can replace the present Blue Veracity by the original one by copying it from the Gallery under the installation folder. Apply the original theme to your present project, and see if the weird problem with overlapping content is still the case. That is only a first check of course.

Report · Mar 24, 2023

Definitely didn't save a custom theme. I really appreciate your assistance here.

Report · Mar 24, 2023

Did you try what I suggested? If yes, what is the result? I am very curious because I never did see this type of problems and I am around this forum since over a decade.

Report · May 02, 2023

Hey there, it must have been some weird kind of glitch, that happened in every captivate course I created, because I re-installed captivate completely refreshed all of my settings to default and then later on applied a similar approach, changed some of the items in the Object Style Manager, and even with the slide and quiz masters and everything worked in the way I thought it should. No issues, and I have created multiple courses since this time. All of them work as intended.

Report · May 04, 2023

Thanks for the heads up and explaining what happened.