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iasmif91407090
Known Participant
October 26, 2016
Answered

"Firefox" html doesn't open in other browsers

  • October 26, 2016
  • 2 replies
  • 375 views

Dear all,

A fellow colleague of mine published her cptx project in a html format.

However, she is using Firefox so the html file appears to be compatible only with the Firefox browser. As a result, the "Firefox" html file cannot be opened from other fellow colleagues that use other Browsers (like Internet Explorer).

I would think that the html file would open instantly on any other browser irrespective of whether it was published from a person that uses Firefox.

Do you possible now how I could fix that issue?

From a small investigation that I did in that forum, I found out that Captivate Projects are not supported from Firefox? Does this still to be the case? Could that be responsible for the fact that I cannot open a "Firefox" html file?

Thank you in advance,
Iasmi

This topic has been closed for replies.
Correct answer RodWard

HTML5 content is NOT just an HTML file.  There are scores (if not hundreds) of related files required for the content to play properly.

As a result, some web browsers will only play HTML5 content when it's from a web server or from a web-server-like environment.  (Firefox may not be so picky but others are.)

Tell your colleagues they should either run the content from within a Localhost web server on their computers or else upload it to a web server and view from there.

HTML5 is intended to be run from a web server in the end anyway because that's the only way mobile devices will likely be able to view the content.

2 replies

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
October 26, 2016

HTML5 content is NOT just an HTML file.  There are scores (if not hundreds) of related files required for the content to play properly.

As a result, some web browsers will only play HTML5 content when it's from a web server or from a web-server-like environment.  (Firefox may not be so picky but others are.)

Tell your colleagues they should either run the content from within a Localhost web server on their computers or else upload it to a web server and view from there.

HTML5 is intended to be run from a web server in the end anyway because that's the only way mobile devices will likely be able to view the content.

Lilybiri
Legend
October 26, 2016

Captivate 8 was not compatible with Firefox, Captivate 9 is compatible.  Can you ask your colleague if she changed the default HTML file that Captivate adds to the published folder?

iasmif91407090
Known Participant
October 26, 2016

Hi Lilybiri,

no she hasn't changed it.

Kind regards,

Iasmi

Lilybiri
Legend
October 26, 2016

In that case, do not play the published file locally but load it up either on a webserver or (if it is meant to be deployed on a LMS) on SCORM Cloud. That is the best way of testing for any browser.