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Participating Frequently
January 7, 2016
Question

Recorded PPT - words on slides being cut off

  • January 7, 2016
  • 1 reply
  • 1752 views

Hi,

I am trying to import a recorded PowerPoint that has been converted into FLV into Captivate.  When I preview the file in Captivate, words on the PPT slide are cut off.  I am using Captivate 8 and Windows 2013.  I have imported recorded PPTs before into Captivate and did not experience this problem.  How can I fix this issue?

Any assistance will be greatly appreciated. 

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1 reply

Lilybiri
Legend
January 7, 2016

Windows 2013?? Do you perhaps mean PPT 2013?

Was that file converted with an older version of Captivate or with Captivate 8? Why not publish to MP4?

Participating Frequently
January 7, 2016

Yes, I meant PPT 2013.

No, I have only been using Captivate 8 for this project.  I have always published to FLV. 

Once I am done with the Captivate file and it is good to go, I upload the file into our LMS for training and tracking purposes. 

Participating Frequently
January 7, 2016

Do you mean that this time you accepted the proposed resolution? Or which change did you make to the resolution? I'm asking this to see the real solution to this problem.


I looked at the properties of the PPT to get the width and height of the presentation and then when I created a new Captivate presentation, I changed the width and height in there.  Now everything works perfectly.

Thank you again for your help!!!