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Participating Frequently
June 28, 2018
Answered

Saba LMS - Not marking complete - Captivate publishing settings

  • June 28, 2018
  • 1 reply
  • 3483 views

For the passed couple of weeks, I've been going back and forth with the LMS implementation team to test SCORM wrapped files published in Captivate.
I've changed just about every setting possible in an effort to find the winning combination to publish my HTML for to have it marked as complete in Saba.

Can any one provide any recent recommendation of publishing settings, provide some sort of insight based on personal experience, or just help a brother out?

I'd really appreciate any support that may help.
(I've read through the other post on this forum and didn't really find exactly what I'm looking for that was relevant or current).

Thanks in advance,

Alonzo J III

This topic has been closed for replies.
Correct answer RodWard

Try publishing to SCORM 2004 and set the option in Quiz > Reporting > LMS Advanced dialog > Set Exit to Normal After Competion.  Select that checkbox and republish before testing again in SABA.

1 reply

RodWard
Community Expert
Community Expert
June 28, 2018

Alonzo,

Could you please provide some more information?  We cannot tell from your brief description exactly what the problem might be.  I would recommend you show us screenshots of what your current settings are.

I would also recommend that you try uploading the same SCORM files to SCORM Cloud and test them there to see if you get similar results.  In most cases issues of this type are due to a problem with the LMS.  SCORM Cloud testing can help show that.

Participating Frequently
June 28, 2018

Hello RodWard, 

The status is not moving to completed  ... Now, I'm having quite the time just trying to get responsive content previewed... But I can troubleshoot that. I've noticed that there is a Preview in SCORM Cloud ... That's so cool!! I don't know how I'm just seeing that. 

So, as for the original content not being marked complete, the engineers are telling me that CMI.Core.Exit = Suspended and not being marked complete. 

I have no screenshots at this time, but I can get them.

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
June 29, 2018

Try publishing to SCORM 2004 and set the option in Quiz > Reporting > LMS Advanced dialog > Set Exit to Normal After Competion.  Select that checkbox and republish before testing again in SABA.