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Scorm showing attempt completed before being passed

Explorer ,
Mar 29, 2021 Mar 29, 2021

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Hello!!!

I have a scenario where in Captivate I have it set to where the user has three attempts to pass the quiz. However, in blackboard, if the user tries once, closes out the course, and then tries to come back and attempt the 2 other tries they have, Blackboard has counted it as an attempt and then only lets them view the submission. If they stay in the course it works perfectly but I have a feeling we will run into them closing it out at one point. I can't do three attempt in blackboard either because then it resets the entire scorm package and I don't want them to go through it all over again. 

Has this happened to anyone else?

Thank you!!!!

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correct answers 1 Correct answer

Community Expert , Mar 30, 2021 Mar 30, 2021

Try changing the Quiz Score to points and the Status Representation to Incomplete/Complete/

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Community Expert ,
Mar 29, 2021 Mar 29, 2021

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If you want the learner to be required to use up all three available attempts, then you need to have LMS Resume Data Bookmarking bookmarking turned on in the SCORM settings in Captivate, and you need to prevent the learner from getting past the Quiz Results slide until either they have passed the quiz or they have used up all three attempts on the quiz. 

 

First things first.  Can you confirm that you have LMS Resume Data Bookmarking turned on?

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Explorer ,
Mar 29, 2021 Mar 29, 2021

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From what I understand, that is the "Never resume data" check box in the advanced settings. I have it checked off so it does resume data. The wierd issue is that if they stop say half way through it works fine and they can come back and it says resume course. It is only once they have attempted the quiz at least once that it is for some reason marking it as "done" even though they should have 3 attempts. then if they exit from the quiz results slide it just says view attempt. Does that make sense?

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Contributor ,
Mar 29, 2021 Mar 29, 2021

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SCORM 1.2 or 2004?

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Explorer ,
Mar 29, 2021 Mar 29, 2021

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SCORM 1.2

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Community Expert ,
Mar 29, 2021 Mar 29, 2021

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Please show the Setup of Reporting.

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Explorer ,
Mar 29, 2021 Mar 29, 2021

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Is this the screen your wanting?

 

2021-03-29_15-01-59.png

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Community Expert ,
Mar 30, 2021 Mar 30, 2021

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Sorry, too busy! Please change Status Representation. Better Incomplete/Complete than Incomplete/Passed/Failed.

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Community Expert ,
Mar 29, 2021 Mar 29, 2021

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If you have checked the box for Never Send Resume Data, then that means LMS bookmarking is turned OFF.  That box should be unchecked if you want bookmarking.

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Explorer ,
Mar 30, 2021 Mar 30, 2021

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It is checked off.

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Community Expert ,
Mar 30, 2021 Mar 30, 2021

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Try changing the Quiz Score to points and the Status Representation to Incomplete/Complete/

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Explorer ,
Mar 30, 2021 Mar 30, 2021

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It wouldn't let me do the points but the status representation worked!! I knew it was something simple because then that opens up the options for the quiz. Thank you!!!!

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