Shapes not working in Captivate 9.0.2.437 Mac

[Damon YHZ]

 I am trying to draw a shape.   When I select the shape I get the crosshair until it touches the slide, then it disappears and no shape.  I can see a dashed outline if I drag it outside the slide, even going into the slide, but no shape appears. It seems to be intermittent. I have attached a video [video width="1152" height="720" mp4="https://elearning.adobe.com/files/2016/11/shapesnotworking.mp4"][/video] 

Mac OS X 10.9.5  32GB RAM.

[Lilybiri]

You posted this same question 4 times, which is not considered to be friendly in any forum. Please do not do that.

[mohanadas]

Hi Damon,

Please upgrade to OSX 10.11 and check

Thanks,

Mohana

[Damon YHZ]

At the present time, I do not have the time to upgrade and hope it works as I am trying to meet a deadline.

[BDuckWorks]

Please verify that the slide is not locked in the timeline.

(Normally, this should disable the menu icons, but this isn't really normal behavior!)

[Damon YHZ]

The slide is not locked. I will try to uninstall and reinstall.