Training Simulation

[zinebb35417850]

Hi,

I am trying to use Software Simulation to record a training session.

However, Captivate will not record the full training but only the first screenshot. It gives the following error message:

I run it as an Admin, but it doesn't help either.

Can you please advise? I have been spending the last 3 days trying to fix it.

Thank you advance for your help

[Lilybiri]

Which version are you using, please? Full number, as mentioned under Help, About Captivate.

[zinebb35417850]

It's Version 11.5.0.476 for Windows

[Lilybiri]

Using shapes, no text captions for feedback messages? There is a bug, hotfix is available, have just searched for that thread but cannot find it. They have taken out the possibility to bookmark a thread and the search functionality is...

[cpbrandon]

Lilybiri Here is that thread you are looking for: Captivate 2019 new v11.0.5 "Fatal Error" in hidden window; Assessment one screen

I've saved this one for our team since we use this feature a lot.

[Lilybiri]

Thanks for posting, there was another one in the eLearning community I was looking for, where Shreya also answered and posted that link. Meanwhile I have already sent the hotfix to another user, with similar problems.