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Participant
November 20, 2017
Question

Unable to download Captivate and Presenter Video Express

  • November 20, 2017
  • 2 replies
  • 572 views

I bought Captivate and and Presenter Video Express on friday. But i still cant download them. What can I do?

    This topic has been closed for replies.

    2 replies

    Lilybiri
    Legend
    November 20, 2017

    You can always download Captivate and PVX. Here are the links:

    Download Adobe Captivate free trial | Adobe Captivate (2017 release)

    Download Adobe Presenter Video Express free trial | Adobe Adobe Presenter Video Express (2017 release)

    After downloading and while installing you'll be asked for the Serial Number (if you bought a perpetual license) or your Adobe ID when logging in will be recognized.

    gabeb51048884
    Participant
    April 9, 2018

    Why do you require us to fill in all the lead information when we / I have a paying subscription of Adobe Presenter Express.  I cannot for the life of me understand why Adobe makes it so hard to find and download the products that I am actually paying for.  Just had to reformat my computer and Adobe has been by far the hardest part!  Just link products people are paying for with links to the downloads not sure why you wouldn't want to make this experience better.  Ucckkkk

    HimanshuSatija
    Adobe Employee
    Adobe Employee
    April 10, 2018

    And before you reply you can, you cant.  Every time you attempt to download Video Presenter Express it requires business contact information. 


    Hi,

    I have sent you a direct message please revert to that .

    Regards

    Himanshu

    Bani Verma
    Community Manager
    Community Manager
    November 20, 2017

    Moving to Adobe Captivate