Actually, look at the screenshots a little closer. Some are Mac, some are PC. She's demonstrating that the problem can consistently be recreated on both Mac and PC.
At least 4-5 people within our organization have demonstrated they can recreate the problem with regularity (we're limited to who has the bandwidth to assist us in testing for this problem and we're most certainly not releasing courses to our students and subjecting our customer care to a litany of calls, do I think the sample size we have is sufficient to demonstrate a problem). Courses have been published on both PC and on Mac. Courses have been published on at least four different workstations, and on at least three different networks spread out as we're all working from home. We can recreate the problem on fresh installs of Captivate, and even on completely fresh installs of Windows (new partitions, no leftover files). We can recreate the problem in old projects, new projects, and even blank projects loaded with nothing but event videos that we add to test. The more videos in a project, the higher the frequency of the error. Pretty much any set of circumstances one can think of, we've tested and the problem can still be reliably and consistently recreated.
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