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sreelekha
sreelekha
Known Participant
August 6, 2015
Question

Video Clarity issue

  • August 6, 2015
  • 1 reply
  • 543 views

We had done a screen capture in adobe Captivate based on recommended settings, but found that there is a clarity issue. The video colour mode selected is 32 bit.

The system specifications are Windows 7 Professional, 64-bit operating system and the RAM is 8GB. The Graphics Card used is Standard VGA Graphics Adapter.

In the captured video, the logo on the right top corner appears pixelated.

The overall video clarity is affected.

How do we sort this out?

Any other specifications to be taken care while recording a video in captivate?

Thank You.

    This topic has been closed for replies.

    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    August 6, 2015

    Can you post a screenshot of what you see?

    sreelekha
    sreelekhaAuthor
    Known Participant
    August 6, 2015

    Thank you for your prompt response.

    Attaching a screenshot to show how it appears.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    August 6, 2015

    This looks to me like you may have resized the logo from an original image that was larger.  Is this the case?

    If so, then I don't think Captivate is the cause of the issue. If your image is a raster graphic and not a vector graphic then changing its dimensions will always result in some degradation of clarity.

    See if your company has a branded image that is much closer to the size that you need it to be in your Captivate module.  It's unlikely they will have a scalable vector image of their logo, but they should have a JPG format that has aliasing of the edges so that the effect is not jagged.

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