Video slow and audio out of sync when published in Captivate 6

I TOTALLY understand the frustration because I too became a victim. I am still on CP5 and spent a ridiculous amount of time on Adobe's clitches and scared to move onto 5.5. Now that 6 is out, I figured I will STILL wait it out to see how severe the issues accumulate. I almost lost my job when CP5 came out to find out weeks later that Adobe left bugs in the manifest file. I wonder how much longer till management decide to get their act together and reorganize ...

By the way, I came to this forum because my videos/FLVs on many of my slides get out of sync with the audio; and the longer the video, the worse it gets. Has no one found a true solution?

One other thing for all of you using Cap 6 TRIAL version... there is an expiry date that is non-editable in the trial version, so if you compile a project and then upload to  the public- BEWARE! Once the expiry date arrives your project will not open, instead a black bar with the Adobe logo will appear! It would have been nice if Adobe told us this upon download! I unfortuantely made the mistake of uploading a project to our Production environment after testing in Dev and it's out on the LMS for all to see! We were ecstatic that the 'loading' issue was resolved.  So, now... when Sept 1 arrives unless I have replaced the file with the Cap 5.5 version (or bought the Cap6 upgrade for 350.00!), the file will not open. So, another forced attempt by Adobe to make us upgrade! ha

I understand this is trial software, but a watermark or something more obvious would have sufficed instead of an expiry date that most of us developers ignore when publishing anyway because I don't know about most you out there, but we do not expire our modules- we either update them or completely archive them if needed. A tad sneaky on Adobe's part to have done this!!! :-)

I had this same problem and the developers sent me two hot fixes that resolved this problem. Email: Tata M.A.S.B. Sankaram [sankaram@adobe.com] and ask him for the fixes. You have to replace the" mainMovie.swc" files.

I also found out today that there is a fix for v 5.5 in regard to the loading/sticking problem. I never wanted to update to v6 (using the trial version only) but I tried it just to get rid of the sticking problem- whcih Adobe claims has been resolved in v6. After hours of testing I can say that Cap6 does in fact resolve the loading problem on the SumTotal LMS. HOWEVER- it's not worth 350.00 to upgrade when this should have been pushed out as a fix to v 5.5! I called Adobe and was able to get a Manager on the phone that actually listened to my issues and he is supposed to be sending me the fix for the loading problem for v 5.5.  If this works, I will remain on 5.5 and not upgrade to Cap 6- there is just too much that hasn't been tested throughly and it's buggy at best. My organziation has asked me to stop developing in Captivate but I'm fighting to keep the product because up until now I believed in what it offered. Recently though, the headaches and constant testing over and over just to get the 'small' things (such as slide transitions/audio/quizzing/loading) to work properly is not worth the effort.  As developers why spend so much time developing interactive modules with software that in the end when published causes glitches for end users via the LMS? The most frustrating part is that when testing the modules locally they run perfectly! Again, as I've said in many of my posts- there is some bad code behind the scenes and a major disconnnect somewhere during the SCORM/publishing/LMS transition.  To say I'm frustrated at this point is an understatement. I hope Adobe gets their act together, if not, I will have no choice but to move to a better product that perhaps has less bells and whistles, but at least will load the modules via the LMS without issues. I also don't understand why if Adobe "fixed" the loading problems it didn't come down as an update in 5.5? I check for updates weekly and have not had any in some time! Then, today after spending 20 minutes on the phone with Adobe they are going to send me an update to the 5.5 loading/sticking problem?  That is enough to make any developer furious! For the past week I have spent about 30 hours testing Cap 6, fixing issues, talking to Adobe via phone and email.... all just because I want to be able to use this product as my main development tool and prove to my executive Management that we do not need to shelf the product!  Right now, it's looking bleak for Captivate.

Was your audio added slide by slide or as one large audio file with slides timed to coincide with markers in the audio?

If your audio was added slide by slide, make sure the audio file does not start right at the beginning of the slide on the first frame. Move it back at least one tenth of a second so that there is a small gap showing between the beginning of the slide and the audio file wave form on the timeline.  Also have at least a slight gap at the end of the waveform too, before the end of the slide timeline.  Do this on each slide containing audio, then republish and test.