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I was experiencing audio stuttering with the background narration when the embedded video was playing.
I'm using Adobe Captivate 11.8.0.710 and I applied the default setting while I exported to video.
Is there anything I missed out on when I was exporting the file?
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One thing you could check is whether the embedded video was recorded at the same frame rate as the wrapper Captivate project. Sometimes a mismatch of frame rates can cause issues like that.
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The version that my coworker worked on was totally fine, and I just replaced the text with other languages... 😞
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Are you pointing at a cptx-project with embedded videos, which you export to a passive video (MP4) at the end?
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