Videos would not play. Sometimes

This becomes a real serios issue for us. We have nice 5-sec videos done in Blender as intros for the different topics.

Sometimes they would not play...

Here are the details of the error I get. Anyone with ideas or similar experiences?

Looking at the last line I think the issue refers to this one described by Joe Ganci already. Seems that it is the Autoplay issue again?

VM11329:2657 Uncaught (in promise) DOMException

The problem with running audio and/or video on the first slide in Chrome - eLearning

Thanks so much in advance

Bobby

VM11329:2435 src = https://xxxxx/_layouts/15/efi_scorm/efiscormgetglobalresourcesashxefiscorm/course/namecourse/ScormsStorage/nameofcourse/vr/Vi11.mp4 error code = 4 n/w state = 3 VM11329:2435 Event bubbles: false cancelBubble: false cancelable: truecomposed: false currentTarget: nulldefaultPrevented: false eventPhase: 0 isTrusted: true path: [video#cpnvc3] returnValue: true srcElement: null target: null timeStamp: 85224.21000000031 type: "error" __proto__: Event VM11329:2872 91384_5037026 VM11329:2872 a.FrameSet afrom: undefined alwaysPause: true areDimensionsCalculated: false ato: undefined children: [cp.AutoShape] considerForUpdate: true dblClick: false dependents: undefined effectIsStarted: false element: div#menu_Laws.cp-frameset from: 2665 hasEffect: undefined htmlDependents: [] isCpObject: true isRegistered: false isStarted: false itemCanvasData: {b: Array(4), uid: 89725, sr: ƒ, ip: "dr/menu_Laws.png", dn: "menu_Laws", …} itemData: {type: 612, from: 2665, to: 2754, rp: 0, rpa: 0, …} keyHandler: ƒ (a,c,g) mAnimationList: {} mCurrentDisplayData: a.PptxAnimatableDisplayData {mData: Array(0), mColorLengthData: Array(0), mColorRedraw: Array(0), mRedraw: false, mDataRelative: {…}} mDisplayData: a.PptxAnimatableDisplayData {mData: Array(0), mColorLengthData: Array(0), mColorRedraw: Array(0), mRedraw: false, mDataRelative: {…}} mForceUpdateFrameData: true mForceUpdateFrameDataDueToResizeWindow: false mOrderedAnimationList: [] mOutDisplayData: a.PptxAnimatableDisplayData {mData: Array(0), mColorLengthData: Array(0), mColorRedraw: Array(0), mRedraw: false, mDataRelative: {…}} mTriggerTimelineId: undefined mUniqueName: "menu_Laws" m_triggerTimelineIds: ["t_89725_91384_5037026"] pa: -1 timeline: Window {postMessage: ƒ, blur: ƒ, focus: ƒ, close: ƒ, parent: Window, …} to: 2754 transIn: 0 transOut: 0 type: 612 __proto__: a.DisplayObject VM11329:2657 Uncaught (in promise) DOMException

Are you sure that Sharepoint is configured as LMS? Can you try to re-encode the mp4 using the Adobe Media Encoder? Do they play when you try uploading to another webserver?