Viewing Area / Stage shifts left during playback using Dropdown.wdgt

Report · Nov 10, 2015

I am using Captivate 7 and the captivate supplied Dropdown.wdgt in one slide of a 35 slide presentation.

Once the slide with the drop down widget is reached during playback the viewing stage shifts to the left and remains shifted for the rest of the presentation. I have confirmed that it is indeed the widget that is causing this. ( Isolating the widget on blank slide replicates the problem within the production tutorial or in a new presentation).

This problem is replicated whenever the project is published viewing the .swf with Adobe FLash PLayer in standalone and after publishing to the LMS. The html playback is not affected.

I am hoping to find a way to correct this in captivate, edit the widget in FLASH, or find another drop down widget that will work correctly. So far my solo efforts have not been productive.

All advise is welcome.

Report · Nov 10, 2015

Are you talking about the widget or the Learning interaction? I think you have both in Captivate 7 but not totally sure. Is this for SWF or HTML output?

Report · Nov 10, 2015

The widget. There is no Learning Interaction that will suit my purpose that I can find. It is for .swf output

A simple Drop Down List and ability to select one is all I need. No reporting required.

Report · Nov 10, 2015

Sorry, thought that interaction was already available for CP7, it will have been shipped with CP8 in that case.

I have been using that widget and never experienced such an issue. Do you upload to a LMS?

Report · Nov 10, 2015

There is indeed a widget for Drop Down in CP7 however it is problematic when the playback is initiated with .swf. The problem with "stage shift" is not visible when viewing playback via .html. Only visible with Adobe FLash player in standalone and after publishing to LMS for .swf playback. (I use Flash Player ver. 16 on my standalone system outside of the LMS).

I do publish to an LMS albeit not the best on the market. (We use Oracle OLM).

On a positive note; I was able to create a .swf with FLASH this evening and was successful in creating a ComboBox.swf that performs correctly. This was my first FLASH production and was quite pleased to have figured out how to create the simple drop down after several hours. (patting myself on the back right now)

A Drop Down widget that performs well published as .swf in 7,8,9 would be great. I hope to be upgrading soon

Report · Nov 13, 2015

Hello,

This issue has been fixed in Captivate 9. Can you try using the latest updated interaction and see if it works for you?

You can download the widget here: Dropbox - DropDown.wdgt

Save it to your Desktop. Browse the widget into Captivate via Insert > Widget menu.

Hope this solves your issue.

Thanks,
Mohana