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songpondomethong
Participating Frequently
August 3, 2020
Question

What makes published SCORM run slowly on LMS

  • August 3, 2020
  • 1 reply
  • 968 views

Hi, guys.

 

I use Captivate to create e-Learning and my published SCORM has been uploaded onto LMS successfully but when I have to review it on your LMS. Loading notification always shows and I have to wait for a while for the content to continue playing. My published SCORM is about 1 hour and its size is 192,000 KB with many objects, video media and interaction.

 

1.What can be the main factor for our published SCORM to run on your LMS not smooth?

2.How can we solve this problem to run it smoother?

 

Thanks for your all kind recommendations

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    1 reply

    RodWard
    Community Expert
    Community Expert
    August 3, 2020

    My guess would be that your main issue is going to be insufficient bandwidth.  Either at your end or at the LMS server end.

    Have you done a bandwidth test to determine what your download and upload bandwidth is?

    https://www.speedtest.net/

    songpondomethong
    Participating Frequently
    August 4, 2020

    Highly appreciated with your response, Rod.

    Can you inform me further if there is minimum speed requirement to run SCORM file on LMS without any loading interuption?

    RodWard
    Community Expert
    Community Expert
    August 4, 2020

    It's not the SCORM side of things that slows down the playback.  It's your video media that will be the main reason things are bogging down.  Look up the specs on your videos to see what bitrate they are encoded for.  Is it higher than your current bandwidth?

     

    If you're delivering your video as streaming files from a streaming media server (which is unlikely if you are using an LMS) then the video bit rate and quality are automatically adjusted to match the end user's bandwidth. 

     

    But if you are not using streaming video, then your media will likely be set up as progressive download videos, which means that the server has to 'buffer' up enough of the video to start playing, and then after that initial buffering your bandwidth must at least be high enough to continue the download while at the same time playing the file.