When im creating my Closed Captions i have noticed the audio skips during play back.

[graphica31059793]

So i have a question. When i have created my slide, and inputed my audio file. When i go to create my closed captions during playback the audio skips really badly. Now this isnt a huge deal as i can see the wav format, and slide the caption to the beginning of the sentence. I have found that this is only happening on my windows 11 laptop. Here are the spec's and it is completely up to date with all the drivers and adobe cloud/captivate. 2021 ASUS ROG Advanced Edition Laptop. AMD HX5900/AMD RX6800M/16GB GSkill Rip Jaws RAM/1tb Seabrent PCI Express 4.0 SSD. Now if i open the exact same file up in my captivate on my windows 10 PC it doesnt skip. Seems to be only a windows 11 thing as i rolled back my laptop to windows 10, and the problem was fixed. Ive searched online for a fix, but no one seems to have one. Just wondering if any of you guys have a fix for this particular problem? Oh and also is there a fix for when adding the first closed caption you dont have to move the marker to a part of the first sentence that has audio? This never used to be a thing until recently. I used to just hit CTRL C and then the plus sign. Now it gives me an error stating it cant add closed captioning to a part without audio.

[Lilybiri]

The most recent version of Captivate, which is 11.5, is not declared to be compatible with Windows 11.

[graphica31059793]

cool thanks, already knew that. Just wanted to see if any community members have possibly found a updated driver or something that would fix this issue. So on to the second part of the question, which happens in both windows versions. 10, and 11.

[Lilybiri]

It is always necessary to have audio on a slide if you need CC (which is logical in my mind since you need to synchronize the audio with CC). You can add any audio clip, even one with dirty silence.

[Suroky5]

Has this issue been fixed now in Feb 2023? anybody know? 

[Lilybiri]

Are you on Win11? In that case you need version 11.8 which is only available as subscription license.