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Why does gray screen appear when previewing project in browser with Adobe Captivate 7.0.1.237 ?

New Here ,
Dec 02, 2013 Dec 02, 2013

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When I preview in web browser, I get nothing but this gray screen. If I reboot my machine, it will then preview as normal for a few minutes, but then it will go back to the gray screen. I'm using OSX 10.8.5 on a Macbook Pro. I'm using Safari 6.0.5 to preview the content.

Screen Shot 2013-12-02 at 9.24.47 AM.png

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Engaged ,
Dec 02, 2013 Dec 02, 2013

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Hi,

Can you please check if flash player is installed in your system?

Also please check if project preview is working for you.(File->Preview->Project).

Regards,

Haridoss

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New Here ,
Dec 02, 2013 Dec 02, 2013

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Flash player is installed and it does work in the project preview.

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LEGEND ,
Dec 02, 2013 Dec 02, 2013

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Hi there

I'm unsure about a Mac, but I know on my PC I was seeing some awfully odd behavior with not only Captivate, but many other applications. What turned out to be the culprit was that I was running out of disk space.

Might be worth checking... Rick

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New Here ,
Dec 02, 2013 Dec 02, 2013

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I'm good on that, I appreciate the thought. I've done the normal troubleshooting, reboots, save as different file, empty cache in both cappy and safari. It's not a showstopper, just an odd bug to add to the collection. I've been pleasantly surprised by how many bugs have been squashed in version 7.0.1 though.

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Engaged ,
Dec 02, 2013 Dec 02, 2013

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Hi Joshua,

Can you please check if swf preview works fine in Chrome browser?

Regards,

Haridoss

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