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Known Participant
December 2, 2013
Question

Why does gray screen appear when previewing project in browser with Adobe Captivate 7.0.1.237 ?

  • December 2, 2013
  • 1 reply
  • 871 views

When I preview in web browser, I get nothing but this gray screen. If I reboot my machine, it will then preview as normal for a few minutes, but then it will go back to the gray screen. I'm using OSX 10.8.5 on a Macbook Pro. I'm using Safari 6.0.5 to preview the content.

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1 reply

Participating Frequently
December 2, 2013

Hi,

Can you please check if flash player is installed in your system?

Also please check if project preview is working for you.(File->Preview->Project).

Regards,

Haridoss

Known Participant
December 2, 2013

Flash player is installed and it does work in the project preview.

Captiv8r
Legend
December 2, 2013

Hi there

I'm unsure about a Mac, but I know on my PC I was seeing some awfully odd behavior with not only Captivate, but many other applications. What turned out to be the culprit was that I was running out of disk space.

Might be worth checking... Rick